Customer profile Martin R. | Deliveries | Removals

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Martin R. (1) Benutzer-ID: 1504200

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Mitglied seit 02-08-2019

Bewertungen (1)

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the customer leaves the car in the parks guarded here 4 days earlier than he accepted the offer he knew perfectly well that he would have to pay for parking he knew the exact day of picking up the car given 2 days earlier he had a phone call to the driver

[Antwort vom: Aug 23, 2019, 16:36

First, I did not have any information about parking costs. However, everyone can see that the communication is not based on facts but accusations and insults:Rather amateurish than professional.Your company will not exist long if you do business like that]

Negativ

Von: Joanna S. (667) 23-08-2019

Auftrag:

Volkswagen Polo

Antwort:

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We agreed on "exact pickup time will be communicated by phone". This did not happen, driver just picked up the car. Unexpected parking costs (>200€) were paid without any consultation and refund requested. Communication not based on facts but accusations.

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